ep777 Privacy Policy — Your Data, Protected

ep777 operates the online betting and gaming platform accessible at ep777.asia (the "Platform"). This Privacy Policy sets out how ep777 collects, uses, discloses, stores and protects personal information provided by or collected about users of the Platform, including registered account holders, prospective registrants who browse the Platform without registering, and any other visitors to ep777.asia. ep777 takes its data protection obligations seriously and is committed to handling all personal data lawfully, fairly and transparently.

This Privacy Policy should be read alongside the ep777 Terms & Conditions, which together govern your use of the Platform. By registering an account on ep777.asia or by continuing to use the Platform after this Privacy Policy has been published or updated, you confirm that you have read this policy and that you consent to ep777 collecting and using your personal data as described herein. If you do not agree with this policy, you must not use the Platform.

ep777 collects personal information in three principal ways: information you provide directly when registering or using the Platform; information collected automatically as you interact with the Platform; and information received from third-party payment service providers who process your deposits and withdrawals.

• Registration information: your full name, date of birth, mobile number, and account credentials (username and password). We use your date of birth solely to verify that you meet the minimum age requirement of 21 years.
• KYC (Know Your Customer) verification documents: national identity card, passport or other photographic identification submitted during the account verification process.
• Communications: messages you send to the ep777 support team via live chat, email or any other contact channel. We retain these records to handle your query and to improve service quality.
• Voluntary preferences: language preferences, communication opt-in status and any other preferences you set within your account settings.

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network operator. This data is used for fraud prevention, security monitoring and to optimise the Platform's performance on your device.
• Usage data: pages visited, games accessed, betting and gaming activity, session duration, click patterns and navigation paths within the Platform. This data is analysed in aggregate to improve the Platform experience.
• Cookie data: session identifiers, user preference cookies and analytics cookies as described in Section 7 of this policy.

• Transaction confirmation data received from bKash, Nagad, Rocket, Upay and card processors, including transaction reference numbers, timestamps and confirmation of payment amounts. ep777 does not receive or store full card numbers or full mobile banking PINs.
• Fraud and risk signals provided by payment processors as part of their standard anti-fraud and AML screening protocols.

ep777 uses the personal information collected for the following purposes:

• Account management: to create, maintain and administer your ep777 account, process your deposits and withdrawals, verify your identity and enforce eligibility requirements including the minimum age requirement of 21 years.
• Platform operation and improvement: to deliver the betting and gaming services you have requested, to analyse usage patterns and to develop and improve Platform features, performance and user experience.
• Security and fraud prevention: to detect, investigate and prevent fraudulent transactions, suspicious account activity, bonus abuse, money laundering and other illegal or prohibited conduct on the Platform.
• Customer support: to respond to your queries, complaints and requests submitted via live chat or email, and to maintain a record of those communications for quality assurance and dispute resolution purposes.
• Responsible gaming compliance: to monitor betting and gaming activity for patterns that may indicate problem gambling behaviour, to apply deposit limits and self-exclusion requests, and to enforce the Platform's responsible gaming policies.
• Marketing communications (opt-in only): to send you promotional offers, bonus notifications and platform updates where you have expressly consented to receiving such communications. You may withdraw this consent at any time by contacting support or adjusting your account notification settings.

ep777 processes your personal data on one or more of the following legal grounds, depending on the specific purpose for which the data is being used:

• Contract performance: processing necessary to create and manage your account, process transactions and deliver the betting and gaming services you have requested.
• Legitimate interests: processing for fraud detection, security monitoring, platform analytics, abuse prevention and responsible gaming monitoring, where these interests are not overridden by your own rights and interests.
• Legal obligation: processing required to comply with applicable anti-money laundering laws, age verification obligations, fraud reporting requirements and any other applicable legal or regulatory requirements.
• Consent: processing for optional marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ep777 does not sell, rent or trade your personal information to any third party. ep777 may share your personal data only in the following limited circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa and Mastercard processors receive the minimum data necessary to process your deposit or withdrawal transactions. These providers have their own privacy policies and are independently responsible for their data handling.
• Technology service providers: third-party software vendors, game providers (such as Pragmatic Play and Evolution Gaming), hosting providers and analytics services that support the operation of the Platform. These vendors are bound by data processing agreements and are only permitted to use your data for the specific purposes for which they were engaged.
• Law enforcement and regulatory authorities: where ep777 is legally required to disclose personal data to law enforcement agencies, courts or regulatory bodies in response to a valid legal request, court order or applicable law.
• Business transfers: in the unlikely event that ep777 undergoes a business restructuring, acquisition or asset sale, personal data held by ep777 may be transferred to the acquiring entity. In such circumstances, ep777 will provide reasonable notice before your data is transferred and becomes subject to a different privacy policy.

In all cases where ep777 shares personal data with third parties, ep777 uses reasonable contractual and technical safeguards to protect that data and to ensure that the third party uses it only for the stated purpose and in a manner consistent with applicable data protection standards.

ep777 does not store full bKash, Nagad, Rocket or Upay account numbers, full card numbers, CVV codes or mobile banking PINs on its own servers. When you initiate a deposit or withdrawal, you interact directly with the relevant payment provider's interface. ep777 receives only a transaction confirmation reference, the amount and a success or failure status from the payment provider. All payment processing is handled by the relevant payment provider under their own security infrastructure and terms of service.

ep777 maintains a full record of all deposit and withdrawal transactions associated with your account — including amounts, timestamps, payment method type (e.g. bKash, Nagad) and transaction reference numbers — for account management, dispute resolution, responsible gaming monitoring and compliance with applicable anti-money laundering requirements. This financial transaction history is retained for as long as your account remains active and for a period thereafter as required by our record-keeping obligations.

ep777 uses cookies and similar tracking technologies on ep777.asia. Cookies are small text files placed on your device by your browser when you visit a website. ep777 uses three categories of cookies:

• Essential cookies: these are strictly necessary for the Platform to function. They maintain your login session, remember your language preference and enable core betting and gaming functionality. These cookies cannot be disabled without impairing the Platform's operation.
• Analytics cookies: these collect anonymised data about how visitors interact with the Platform, including which pages are visited most frequently and where users encounter errors. This data is used exclusively to improve the Platform. Analytics cookies are non-essential and are only placed with your consent.
• Functional cookies: these remember your preferences and personalisation choices (such as preferred language and display settings) to improve your experience on return visits. These cookies are non-essential and are placed only with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ep777 platform. ep777 does not use advertising or retargeting cookies and does not share cookie data with advertising networks.

ep777 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this Privacy Policy. Specifically: account registration and KYC data is retained for the duration of your active account and for a period of five years following account closure, in order to comply with anti-money laundering record-keeping requirements and to handle any post-closure disputes. Financial transaction records are retained for a minimum of five years following the date of the transaction. Communication and support records are retained for two years from the date of the last communication.

Where ep777 no longer has a legitimate purpose or legal obligation requiring it to retain your personal data, that data will be securely deleted or anonymised. You may request early deletion of your personal data by contacting support, subject to ep777's legal obligations to retain certain data categories as described above.

As a user of the ep777 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the ep777 support team via live chat or by email at [email protected]:

• Right of access: you have the right to request a copy of the personal data ep777 holds about you, together with information about how that data is being used.
• Right of rectification: you have the right to request correction of any inaccurate or incomplete personal data ep777 holds about you.
• Right to erasure: you have the right to request deletion of your personal data where ep777 no longer has a legitimate purpose or legal obligation requiring it to retain that data. Note that certain data categories cannot be deleted while your account is active or during applicable statutory retention periods.
• Right to restrict processing: you have the right to request that ep777 restricts its processing of your personal data in certain circumstances, for example while a query about its accuracy is being resolved.
• Right to withdraw consent: where ep777's processing of your data is based on your consent (for example, marketing communications or non-essential cookies), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

ep777 will respond to all data rights requests within a reasonable time. Where a request is complex or numerous, ep777 may require additional time and will notify you accordingly. ep777 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

ep777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your device and ep777.asia; secure server infrastructure with access controls restricted to authorised ep777 personnel only; regular security audits and penetration testing; and automated monitoring systems to detect and respond to suspicious access patterns in real time.

While ep777 uses robust security measures, no method of transmission over the internet or method of electronic storage is completely secure. ep777 cannot guarantee the absolute security of data transmitted to or from the Platform. You are responsible for keeping your own login credentials secure and for notifying ep777 immediately if you suspect that your account has been compromised.

The ep777 platform is strictly restricted to users aged 21 years and above. ep777 does not knowingly collect personal data from any person under the age of 21. If ep777 discovers that it has inadvertently collected personal data from a person under 21 years of age, that data will be deleted promptly and the associated account will be closed. If you are a parent or guardian and believe that a minor has registered an ep777 account using your details or otherwise, please contact our support team immediately via live chat so that appropriate action can be taken without delay.

ep777 may update this Privacy Policy from time to time to reflect changes in the Platform, applicable law or ep777's data handling practices. The date of the most recent revision is displayed at the top of this page. Where a material change is made to this Privacy Policy, ep777 will use reasonable endeavours to notify registered account holders via the Platform or by message to their registered contact details. Continued use of the Platform following publication of a revised Privacy Policy constitutes acceptance of the updated policy. If you do not agree with any change, you must discontinue use of the Platform.

If you have any questions, concerns or requests regarding this Privacy Policy or the personal data ep777 holds about you, please contact the ep777 support team. Our support team is available 24/7 via the live chat service accessible on the Platform and can handle privacy queries in both English and Bengali.

You may also contact us by email at [email protected]. Please note that this email address is provided for correspondence only and is displayed as plain text — it is not a clickable link. ep777 will acknowledge your privacy query promptly and aim to provide a full response within a reasonable timeframe.